Privacy Policy

Last updated: June 20, 2025

1. Introduction

At Autogridreports, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our vehicle VIN verification services for cars, motorcycles, Trucks and boats. We operate from Australia and provide services to customers in the United States, Canada, and globally. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

We may collect personal information you provide directly, including:

  • Contact Information: Name, email address, phone number, and billing address, collected during the checkout process.
  • Vehicle Information: Vehicle Identification Number (VIN), vehicle make, model, year, and registration number, provided to generate your verification report.
  • Payment Information: Payment details (e.g., via PayPal) required to process your order. We do not store full payment information; it is handled securely by our payment processors.

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on our site, and referring URLs, collected via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Vehicle Report Generation: To process the VIN and other vehicle information you provide to generate accurate verification reports for cars, motorcycles, and boats.
  • Business Operations: To manage orders, process payments, communicate with you (e.g., order confirmations, report delivery), and improve our services.
  • Analytics and Improvements: To analyze website usage, monitor performance, and enhance user experience through aggregated and anonymized data.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes in Australia, the US, Canada, and other jurisdictions where we operate.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in our operations, such as payment processors (e.g., PayPal), email service providers, and data hosting services. These providers are contractually obligated to protect your information.
  • Data Sources for Reports: With third-party databases and providers to obtain vehicle history and verification data for report generation. We ensure these providers adhere to data protection standards.
  • Legal Requirements: If required by law, regulation, or legal process (e.g., court orders, subpoenas), or to protect the rights, property, or safety of Autogridreports, our users, or the public.

5. Data Security

We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Vehicle reports and associated data may be retained for a period of 2 years to assist with customer inquiries, after which they are securely deleted unless required by law to be retained longer.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Opt out of marketing communications by clicking the "unsubscribe" link in emails or contacting us.
  • Cookies: Manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

To exercise these rights, please contact us at support@autogridreports.com.

8. International Data Transfers

As an Australian-based company serving customers in the US, Canada, and globally, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, including the GDPR, CCPA, and PIPEDA, by using appropriate safeguards such as Standard Contractual Clauses.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors). We are not responsible for the privacy practices of these sites and encourage you to review their policies.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website. Your continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach us at:

Email: support@autogridreports.com
Phone: +1 800-122-4967
Website: Contact Page

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